Order Cancellation and returns

Can I get a refund or exchange for an item I wish to return?
Yes. We have a full no quibble 100% money guarantee - provided your items are returned to us within 30 days and are in perfect condition. When requesting a refund or exchange please use our online contact us form to get an authorisation code.

Please note it is your responsibility to pay the returns postage and packaging when asking for a refund or exchange. When returning goods of a high value please consider using recorded delivery to ensure delivery, because we are not responsible for non return of goods.

It is the customer’s responsibility to ensure safe return of the item, at the customer's own expense unless the item is faulty or damaged.

I received an incorrect item - how do I return it?
To return an incorrect item please contact us via the online contact us form in the first instance for instructions.